Make Moving Easy
The Corporate Class Service Process is a step-by-step procedure that outlines every detail of a corporate relocation. A single-point-of-contact will be assigned you and your relocating employee. By simplifying the process, we ensure all parties involved in the relocation clearly understand what to expect and when.
 Move Management
A North American's detailed Corporate Class Service move management process provides the framework for creating your customized relocation strategy. Through Corporate Class Service your employees will receive:
- Advanced pre-move counseling to explain the entire move process
- Detailed step-by-step information and management of the move
- Cost containment counseling
- Quality analysis and review with critical follow-up to ensure complete customer satisfaction
- This clearly defined process is now part of our standard operating procedure for every corporate move
Claims Prevention
Furniture and packed items are rarely constructed with the moving process in mind, and as such are susceptible to damage in transit. To help reduce the amount of claims processed, North American Van Lines has introduced several measures that have had a positive impact on diminishing claims. By focusing on claim prevention and simplifying the process, we continually improve our customer's satisfaction of the services that they receive.
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